Policies

- Return & Exchange Policy

At The Gee Haus, we take pride in the quality, craftsmanship, and attention to detail behind every piece we create.

Returns and exchanges are accepted only in the following cases:

• The item received is damaged
• The item received is defective
• The incorrect item was delivered

To be eligible:

• Requests must be submitted within 48 hours of delivery
• Items must be returned unworn, unused, and in their original packaging

Please note:

• Return shipping fees may apply unless the item received is damaged, defective, or incorrect
• Customized, engraved, and made-to-order pieces are non-refundable and non-exchangeable

- Shipping Policy

Every order is carefully inspected, prepared, and packaged to ensure it arrives in perfect condition.

Processing Time

Orders are typically processed within 1–3 business days.

Estimated Delivery Times

All across Egypt
5–7 business days

Please note that delivery times may vary during collection launches, promotional periods, public holidays, or due to courier and customs procedures.

- Privacy Policy

At The Gee Haus, we value your trust and are committed to protecting your personal information.

When you place an order, create an account, or contact us, we may collect information including:

• Name
• Email address
• Phone number
• Shipping address
• Payment details

Your information is used to:

• Process and deliver orders
• Provide customer support
• Communicate updates regarding your purchases
• Improve our website, products, and overall customer experience
• Send promotional communications where permitted

We do not sell or share your personal information with third parties except where necessary to process orders, fulfill services, or comply with legal obligations.

By using our website and services, you agree to this Privacy Policy.